:root{
  --navy:#0C1A33; --navy-2:#13254A; --gold:#B08526; --gold-hi:#D4AE55;
  --bg:#F3F4F6; --surface:#fff; --ink:#172033; --muted:#566074; --rule:#D8DCE3; --tint:#E9ECF2;
  --ok:#1E7A4C; --ok-bg:#E3F3EA; --warn:#8A5A00; --warn-bg:#FFF3D6; --bad:#B3261E; --bad-bg:#FBEAE9; --info:#1F3E7A; --info-bg:#E4EBF7;
  --f-head:"Source Serif 4", Georgia, serif; --f-body:"Public Sans", system-ui, -apple-system, "Segoe UI", sans-serif; --f-mono:"IBM Plex Mono", ui-monospace, Menlo, monospace;
  --r:4px; --gut:clamp(16px,3vw,32px);
  color-scheme:light;
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font:400 15px/1.55 var(--f-body);-webkit-font-smoothing:antialiased}
a{color:var(--info)}
h1,h2,h3{font-family:var(--f-head);font-weight:600;line-height:1.15;margin:0;text-wrap:balance}
h1{font-size:clamp(1.7rem,3.4vw,2.4rem)} h2{font-size:1.35rem} h3{font-size:1.1rem}
p{margin:0}
[hidden]{display:none!important}
:focus-visible{outline:2px solid var(--gold-hi);outline-offset:2px}
.mono{font-family:var(--f-mono)}
.dt{white-space:nowrap}
/* country code + number on one line (beats label.f>span{display:inline}) */
label.f>.phone,.phone{display:grid;grid-template-columns:minmax(0,46%) minmax(0,1fr);gap:6px;margin-top:5px}
.phone select,.phone input{margin-top:0}
.lt{font:500 .62em/1 var(--f-mono);letter-spacing:.06em;color:var(--muted);margin-left:.35em;vertical-align:.12em}
.muted{color:var(--muted)}
.eyebrow{font:500 .7rem/1.3 var(--f-mono);letter-spacing:.14em;text-transform:uppercase;color:var(--gold)}
.wrap{max-width:1180px;margin:0 auto;padding-inline:var(--gut)}

/* header */
.top{background:var(--navy-2);color:#EEF1F6;border-bottom:1px solid rgba(212,174,85,.35);position:sticky;top:0;z-index:20}
.top .wrap{display:flex;align-items:center;gap:18px;min-height:64px}
.brand{display:flex;align-items:center;gap:10px;color:inherit;text-decoration:none}
.brand img{width:48px}
.brand b{display:block;font:500 1.12rem/1 "Bodoni Moda",Georgia,serif}
.brand small{display:block;font:500 .62rem/1 var(--f-mono);letter-spacing:.18em;text-transform:uppercase;color:var(--gold-hi);margin-top:5px}
.langs{display:grid;grid-template-columns:repeat(2,auto);gap:3px;padding-left:14px;border-left:1px solid rgba(212,174,85,.3)}
.langs button{background:none;color:#A9B3C6;font:500 .64rem/1 var(--f-mono);padding:4px 5px;border:1px solid rgba(255,255,255,.14);border-radius:2px;cursor:pointer;min-width:26px}
.langs button[aria-pressed="true"]{background:var(--gold-hi);color:var(--navy);border-color:var(--gold-hi)}
.topnav{margin-left:auto;display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.topnav a,.topnav button.lnk{color:#EEF1F6;text-decoration:none;font:500 .88rem/1 var(--f-body);padding:10px;border-radius:3px;background:none;border:0;cursor:pointer}
.topnav a:hover,.topnav button.lnk:hover,.topnav a[aria-current="page"]{color:var(--gold-hi)}
.who{font:400 .78rem/1.2 var(--f-mono);color:#A9B3C6;padding:0 6px}
@media (max-width:720px){.brand b{font-size:.98rem}.brand small{display:none}.who{display:none}.top .wrap{flex-wrap:wrap;padding-block:8px}}

/* bell */
.bell{position:relative;background:none;border:1px solid rgba(255,255,255,.2);color:#EEF1F6;width:40px;height:40px;border-radius:50%;cursor:pointer;display:grid;place-items:center}
.bell svg{width:18px;height:18px}
.bell .n{position:absolute;top:-4px;right:-4px;background:var(--gold-hi);color:var(--navy);font:700 .66rem/1 var(--f-mono);min-width:18px;height:18px;border-radius:9px;display:grid;place-items:center;padding:0 4px}
.bell.ring svg{animation:ring .9s ease}
@keyframes ring{0%,100%{transform:rotate(0)}15%{transform:rotate(18deg)}30%{transform:rotate(-16deg)}45%{transform:rotate(12deg)}60%{transform:rotate(-8deg)}75%{transform:rotate(4deg)}}
@media (prefers-reduced-motion:reduce){.bell.ring svg{animation:none}}
.feed{position:absolute;right:var(--gut);top:60px;width:min(380px,calc(100vw - 32px));background:var(--surface);color:var(--ink);border-top:2px solid var(--gold);box-shadow:0 18px 40px rgba(6,14,30,.28);max-height:70vh;overflow:auto;z-index:30}
.feed h4{margin:0;padding:12px 16px;font:600 .9rem var(--f-head);border-bottom:1px solid var(--rule);display:flex;justify-content:space-between}
.feed a{display:block;padding:11px 16px;border-bottom:1px solid var(--tint);text-decoration:none;color:inherit;font-size:.88rem}
.feed a:hover{background:var(--tint)}
.feed a b{font:500 .78rem var(--f-mono);color:var(--gold)}
.feed .empty{padding:16px;color:var(--muted);font-size:.88rem}
.alerts-off{background:var(--warn-bg);color:var(--warn);border-bottom:1px solid #E9D39A;font-size:.86rem}
.alerts-off .wrap{display:flex;gap:12px;align-items:center;justify-content:space-between;padding-block:8px;flex-wrap:wrap}

/* layout */
main{padding-block:28px 64px}
.card{background:var(--surface);border:1px solid var(--rule);border-radius:var(--r)}
.pad{padding:clamp(18px,3vw,28px)}
.stack{display:grid;gap:16px}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.between{justify-content:space-between}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.grid4{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
@media (max-width:760px){.grid2,.grid3,.grid4{grid-template-columns:1fr 1fr}}
@media (max-width:480px){.grid2,.grid3,.grid4{grid-template-columns:1fr}}
.span2{grid-column:span 2} .full{grid-column:1/-1}
@media (max-width:480px){.span2{grid-column:auto}}
hr{border:0;border-top:1px solid var(--rule);margin:6px 0}

/* forms */
label.f{display:block;font:500 .74rem/1.2 var(--f-mono);letter-spacing:.05em;text-transform:uppercase;color:var(--muted)}
label.f .req{color:var(--bad)}
label.f>span{display:inline}
label.f>input,label.f>select,label.f>textarea{display:block;margin-top:5px}
label.f small{text-transform:none;letter-spacing:0;font:400 .76rem var(--f-body);color:var(--muted)}
input,select,textarea{font:400 .98rem/1.3 var(--f-body);color:var(--ink);background:#fff;border:1px solid #C3C9D4;border-radius:var(--r);padding:10px 12px;width:100%;min-width:0;text-transform:none;letter-spacing:0}
input:focus,select:focus,textarea:focus{border-color:var(--navy-2);outline:2px solid rgba(212,174,85,.5);outline-offset:0}
input[aria-invalid="true"]{border-color:var(--bad);background:#FFF8F8}
textarea{min-height:90px;resize:vertical}
.check{display:flex;gap:9px;align-items:flex-start;font:400 .93rem/1.35 var(--f-body);color:var(--ink);text-transform:none;letter-spacing:0;cursor:pointer}
.check input{width:18px;height:18px;margin:1px 0 0;flex:none;accent-color:var(--navy-2)}
.seg{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.seg label{border:1px solid var(--rule);border-radius:var(--r);padding:16px;display:flex;gap:12px;align-items:flex-start;cursor:pointer;background:#fff}
.seg label:has(input:checked){border-color:var(--navy-2);box-shadow:inset 0 0 0 1px var(--navy-2);background:#F7F9FC}
.seg b{display:block;font:600 1.02rem var(--f-head)}
.seg span{font-size:.86rem;color:var(--muted)}
.seg input{accent-color:var(--navy-2);margin-top:4px;width:18px;height:18px;flex:none;padding:0}
.seg label>span{display:grid;gap:2px}
@media (max-width:480px){.seg{grid-template-columns:1fr}}
fieldset{border:0;margin:0;padding:0;display:grid;gap:14px}
legend{font:600 1.15rem var(--f-head);padding:0;margin-bottom:4px}
.section-h{display:flex;justify-content:space-between;align-items:baseline;gap:10px;padding-bottom:8px;border-bottom:2px solid var(--ink);margin-bottom:4px}
.section-h h2{font-size:1.2rem}
.sub{border:1px solid var(--rule);border-radius:var(--r);padding:16px;background:#FBFBFC;display:grid;gap:12px;position:relative}
.sub .x{position:absolute;top:10px;right:10px}
.svc{display:grid;grid-template-columns:repeat(3,1fr);gap:8px 16px}
@media (max-width:760px){.svc{grid-template-columns:1fr 1fr}}
@media (max-width:480px){.svc{grid-template-columns:1fr}}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font:600 .9rem/1 var(--f-body);padding:11px 18px;border-radius:var(--r);border:1px solid transparent;cursor:pointer;text-decoration:none;white-space:nowrap}
.btn-gold{background:var(--gold);color:#fff} .btn-gold:hover{background:#94701d}
.btn-navy{background:var(--navy-2);color:#fff} .btn-navy:hover{background:var(--navy)}
.btn-line{background:#fff;border-color:#C3C9D4;color:var(--ink)} .btn-line:hover{border-color:var(--navy-2)}
.btn-bad{background:#fff;border-color:#E6B4B0;color:var(--bad)} .btn-bad:hover{background:var(--bad-bg)}
.btn-sm{padding:7px 11px;font-size:.82rem}
.btn[disabled]{opacity:.55;cursor:wait}
.lnk{background:none;border:0;color:var(--info);font:inherit;cursor:pointer;padding:0;text-decoration:underline;text-underline-offset:3px}

.err{background:var(--bad-bg);color:var(--bad);border-left:3px solid var(--bad);padding:10px 14px;font-size:.92rem}
.okmsg{background:var(--ok-bg);color:var(--ok);border-left:3px solid var(--ok);padding:10px 14px;font-size:.92rem}

/* status */
.pill{display:inline-flex;align-items:center;gap:6px;font:600 .74rem/1 var(--f-body);padding:5px 9px;border-radius:999px;white-space:nowrap;background:var(--tint);color:var(--ink)}
.pill::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}
.st-submitted{background:var(--warn-bg);color:var(--warn)}
.st-review{background:var(--info-bg);color:var(--info)}
.st-quoted{background:#E8E2F5;color:#4B2E83}
.st-paid{background:#DDF0E6;color:#145C38}
.st-progress{background:#E0F1F5;color:#0B6272}
.st-completed{background:var(--ok-bg);color:var(--ok)}
.st-rejected{background:var(--bad-bg);color:var(--bad)}
.st-cancelled{background:#ECEDEF;color:#5D6573}
.tag{display:inline-block;font:500 .7rem/1 var(--f-mono);letter-spacing:.06em;text-transform:uppercase;padding:4px 6px;border:1px solid var(--rule);border-radius:2px;color:var(--muted);background:#fff}

/* tracker */
.trk{display:grid;grid-template-columns:repeat(6,1fr);position:relative;margin:6px 0 2px}
.trk::before{content:"";position:absolute;left:8.33%;right:8.33%;top:13px;height:3px;background:var(--rule)}
.trk .bar{position:absolute;left:8.33%;top:13px;height:3px;background:var(--gold);transition:width .5s}
.trk div.s{position:relative;text-align:center;font-size:.76rem;color:#8A93A3;display:grid;justify-items:center;gap:7px}
.trk .d{width:28px;height:28px;border-radius:50%;background:#fff;border:2px solid var(--rule);display:grid;place-items:center;font:700 .8rem var(--f-body);color:#fff}
.trk .done .d{background:var(--gold);border-color:var(--gold)}
.trk .done{color:var(--ink)}
.trk .cur .d{border-color:var(--navy);box-shadow:inset 0 0 0 5px #fff;background:var(--navy)}
.trk .cur{color:var(--navy);font-weight:700}
.trk.stopped .s{opacity:.45}

/* lists / tables */
.tbl{width:100%;border-collapse:collapse;font-size:.92rem}
.tbl th{font:500 .68rem/1.2 var(--f-mono);letter-spacing:.1em;text-transform:uppercase;color:var(--muted);text-align:left;padding:10px 12px;border-bottom:2px solid var(--ink);white-space:nowrap}
.tbl td{padding:12px;border-bottom:1px solid var(--rule);vertical-align:top}
.tbl tr.click{cursor:pointer}
.tbl tr.click:hover td{background:#F7F8FA}
.tbl tr.sel td{background:#FFF9EA}
.tbl tr.fresh td:first-child{box-shadow:inset 3px 0 0 var(--gold)}
.scroll{overflow-x:auto}
dl.kv{display:grid;grid-template-columns:max-content 1fr;gap:6px 16px;margin:0;font-size:.92rem}
dl.kv dt{color:var(--muted);font:500 .72rem/1.6 var(--f-mono);letter-spacing:.06em;text-transform:uppercase}
dl.kv dd{margin:0}
.timeline{list-style:none;margin:0;padding:0;display:grid;gap:0}
.timeline li{display:grid;grid-template-columns:14px 1fr;gap:12px;padding-bottom:16px;position:relative}
.timeline li::before{content:"";position:absolute;left:6px;top:14px;bottom:0;width:1px;background:var(--rule)}
.timeline li:last-child::before{display:none}
.timeline .dot{width:13px;height:13px;border-radius:50%;background:#fff;border:2px solid var(--gold);margin-top:4px}
.timeline .meta{font:400 .76rem var(--f-mono);color:var(--muted)}
.timeline .msg{background:var(--bg);border-left:2px solid var(--gold);padding:8px 12px;margin-top:6px;white-space:pre-wrap;font-size:.92rem}
.timeline li.client .dot{border-color:var(--navy-2);background:var(--navy-2)}

.thumbs{display:flex;gap:8px;flex-wrap:wrap}
.thumbs img,.thumbs .ph{width:84px;height:84px;object-fit:cover;border-radius:3px;border:1px solid var(--rule);background:var(--tint);cursor:zoom-in}
.thumbs .ph{display:grid;place-items:center;font-size:.7rem;color:var(--muted);cursor:default;position:relative}
.thumbs figure{margin:0;position:relative}
.thumbs figure button{position:absolute;top:-6px;right:-6px;width:22px;height:22px;border-radius:50%;border:0;background:var(--navy);color:#fff;cursor:pointer;font-size:.8rem;line-height:1}
.lightbox{position:fixed;inset:0;background:rgba(6,12,24,.88);display:grid;place-items:center;z-index:100;padding:24px;cursor:zoom-out}
.lightbox img{max-width:100%;max-height:100%;box-shadow:0 20px 60px rgba(0,0,0,.5)}

.toast{position:fixed;right:20px;bottom:20px;z-index:90;display:grid;gap:10px;max-width:min(380px,calc(100vw - 40px))}
.toast div{background:var(--navy);color:#fff;border-left:3px solid var(--gold-hi);padding:12px 16px;box-shadow:0 12px 30px rgba(0,0,0,.3);font-size:.9rem;cursor:pointer}
.toast b{color:var(--gold-hi);font-family:var(--f-mono);font-weight:500}
.toast div{position:relative;padding-right:34px}
.toast .tx{position:absolute;top:6px;right:6px;width:22px;height:22px;border:0;border-radius:50%;background:rgba(255,255,255,.12);color:#fff;cursor:pointer;font-size:.9rem;line-height:1}
.toast .tx:hover{background:rgba(255,255,255,.25)}

.hero{background:var(--navy);color:#EEF1F6;padding-block:clamp(32px,6vw,64px)}
.hero p{color:#A9B3C6;max-width:60ch;margin-top:12px;font-size:1.05rem}
.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--rule);border:1px solid var(--rule);margin-top:-1px}
.steps div{background:#fff;padding:20px;display:grid;gap:6px}
.steps b{font:600 1.05rem var(--f-head)}
.steps span{color:var(--muted);font-size:.9rem}
.steps i{font:500 .74rem var(--f-mono);font-style:normal;color:var(--gold)}
@media (max-width:700px){.steps{grid-template-columns:1fr}}
.empty-state{text-align:center;padding:48px 20px;color:var(--muted);display:grid;gap:14px;justify-items:center}
.spinner{width:18px;height:18px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:spin .8s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}
.badge-env{font:500 .64rem/1 var(--f-mono);letter-spacing:.1em;background:var(--gold-hi);color:var(--navy);padding:4px 6px;border-radius:2px}

/* v2 */
.warnbox{border:2px solid #C98A00;background:#FFF3D6;color:#6B4600;padding:10px 14px;font-weight:600;font-size:.86rem;line-height:1.45}
pre.raw{margin:4px 0;padding:8px 10px;background:var(--bg);border-left:2px solid var(--rule);font:400 .8rem/1.5 var(--f-mono);white-space:pre-wrap;word-break:break-word}
.svcpick{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}
.svcpick label{border:1px solid var(--rule);border-radius:var(--r);padding:12px 14px;background:#fff;align-items:flex-start}
.svcpick label:has(input:checked){border-color:var(--navy-2);box-shadow:inset 0 0 0 1px var(--navy-2);background:#F7F9FC}
@media (max-width:600px){.svcpick{grid-template-columns:1fr}}
.tag.fr-VFR{color:#1E7A4C;border-color:#9CD3B5}.tag.fr-MVFR{color:#1F3E7A;border-color:#A9BCE3}.tag.fr-IFR{color:#B3261E;border-color:#E6B4B0}.tag.fr-LIFR{color:#7B1FA2;border-color:#D1A6E0}
.addr-slot{position:relative}
.addr-list{position:absolute;left:0;right:0;top:100%;z-index:15;list-style:none;margin:2px 0 0;padding:4px 0;background:#fff;border:1px solid #C3C9D4;border-radius:var(--r);box-shadow:0 10px 24px rgba(6,14,30,.15)}
.addr-list li{padding:8px 12px;cursor:pointer;font-size:.9rem}
.addr-list li:hover{background:var(--tint)}
@media (max-width:700px){.trk div.s{font-size:.66rem}}

/* messages (conversation) */
.msgbox{border:1px solid var(--rule);border-radius:var(--r);background:#FBFBFC;padding:16px;display:grid;gap:12px}
.msgbox .count{font:500 .72rem var(--f-mono);background:var(--navy-2);color:#fff;border-radius:999px;padding:3px 8px}
.thread{list-style:none;margin:0;padding:4px 2px;display:grid;gap:12px;max-height:380px;overflow:auto}
.thread li{display:grid;gap:4px;max-width:82%}
.thread li.me{justify-self:end;justify-items:end}
.thread li.them{justify-self:start}
.thread .bubble{padding:10px 14px;border-radius:12px;white-space:pre-wrap;word-break:break-word;font-size:.95rem;line-height:1.45}
.thread li.me .bubble{background:var(--navy-2);color:#fff;border-bottom-right-radius:3px}
.thread li.them .bubble{background:#fff;border:1px solid var(--rule);border-bottom-left-radius:3px}
.thread .meta{font:400 .74rem var(--f-mono);color:var(--muted)}
.thread-empty{margin:0;font-size:.9rem}
.msgbox form{display:grid;gap:8px}
.msgbox textarea{min-height:70px}

/* internal notes (staff only) */
.notesbox{border:1px dashed #C98A00;border-radius:var(--r);background:#FFFBEF;padding:16px;display:grid;gap:12px}
.notesbox .lock{display:inline-flex;align-items:center;gap:6px;font:600 .72rem var(--f-mono);letter-spacing:.06em;text-transform:uppercase;color:#6B4600;background:#FFF0C7;border-radius:999px;padding:4px 10px}
.notesbox .lock svg{width:12px;height:12px}
.notes{list-style:none;margin:0;padding:0;display:grid;gap:10px;max-height:320px;overflow:auto}
.notes li{background:#fff;border-left:3px solid #C98A00;padding:9px 12px;border-radius:2px}
.notes .txt{white-space:pre-wrap;word-break:break-word;font-size:.93rem}
.notes .meta{font:400 .74rem var(--f-mono);color:var(--muted);margin-top:4px}
.notesbox form{display:grid;gap:8px}
.notesbox textarea{min-height:60px;background:#fff}

/* statistics */
.bars{display:grid;grid-template-columns:repeat(12,1fr);gap:8px;align-items:end;height:180px;padding-top:18px}
.bar{display:grid;grid-template-rows:auto 1fr auto;height:100%;align-items:end;justify-items:center;gap:4px;min-width:0}
.bar i{display:block;width:100%;max-width:44px;background:var(--navy-2);border-radius:3px 3px 0 0;align-self:end}
.bar:hover i{background:var(--gold)}
.bar .v{font:500 .66rem var(--f-mono);color:var(--muted);white-space:nowrap;overflow:hidden;max-width:100%}
.bar .m{font:500 .7rem var(--f-mono);color:var(--muted);text-transform:uppercase}
.tbl tfoot td{border-top:2px solid var(--ink);border-bottom:0}

/* quote builder lines */
.qhead,.qline{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:6px 8px}
.qline{padding:10px 0;border-bottom:1px solid var(--rule);align-items:center}
.qline .nums{grid-column:1/-1;display:flex;gap:8px;align-items:flex-end;flex-wrap:wrap}
.qline .nums label{display:grid;gap:3px;font:500 .66rem/1.2 var(--f-mono);letter-spacing:.04em;text-transform:uppercase;color:var(--muted)}
.qline .nums label:nth-child(1) input{width:72px}.qline .nums label:nth-child(2) input{width:120px}.qline .nums label:nth-child(3) input{width:80px}
.qline .nums [data-rmq]{margin-left:auto}
@media (max-width:520px){.qhead{display:none}.qline{grid-template-columns:1fr}}

/* inline field errors */
.field-err{color:var(--bad);font:500 .82rem/1.35 var(--f-body);text-transform:none;letter-spacing:0;margin:6px 0 0;display:flex;gap:6px;align-items:baseline}
.field-err::before{content:"!";display:inline-grid;place-items:center;flex:none;width:16px;height:16px;border-radius:50%;background:var(--bad);color:#fff;font:700 .7rem/1 var(--f-body)}
.has-err>span:first-child, fieldset.has-err>span, [data-address].has-err>label{color:var(--bad)}
.has-err input, .has-err select, .has-err textarea, input[aria-invalid="true"], select[aria-invalid="true"], textarea[aria-invalid="true"]{border-color:var(--bad);background:#FFF8F8}
fieldset.has-err, .svcpick.has-err, label.check.has-err{outline:2px solid #F0C2BE;outline-offset:6px;border-radius:2px}
#notice.has-err{border-color:var(--bad)}